EEC Ticket Refunds for Cancelled Events

May 21, 2020


The EEC Box Office will RE-OPEN for ONE WEEK ONLY on Monday, June 8th to issue refunds to any customers who wish to refund tickets for cancelled and/or postponed events.

Please Note: Refunds are NOT available for the NHL Legends Alumni Game. This event WILL be rescheduled at the earliest possible time and fans are asked to hold on to your tickets. We Thank-you for your patience on this matter. All other events will be refunded.

Box Office Hours during the week of June 8-12, 2020:
Monday to Friday: 8:30 am until 5:00 pm

REFUNDS WILL BE ISSUED OVER THE TELEPHONE ONLY. The EEC remains closed to the public. To redeem your refund, follow these easy steps:

  1. Call the Box Office at 466-4105 ext 222. Leave a message if necessary and we will call you back ASAP.
  2. Provide your order # (This number can be found on your ticket or online booking confirmation)
  3. Provide a valid credit card number (Does not have to be the same card used for purchase. Please do not leave your credit card info on a phone message)
  4. Refunds will be issued to the provided credit card

It is very important that everyone who is in need of a refund contact us during the week of June 8-12. Any refunds still outstanding after 5pm on June 12th will have to wait until the EEC re-opens permanently.

Last modified: May 21, 2020

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